THE DIFFERENCE MAKERS:
Training & Management Does Not End at Your Program Launch...
- Experienced, well trained multi-lingual operators
- Complete understanding of specific indications, medical terminology, pronunciation and spelling
- Nurse operators offer a medical background for complex patient/provider communication
- Low management-to-agent ratio ensures proper handling of every call
IT IS ONGOING THROUGHOUT!
CUSTOMIZED PROGRAM TRAINING & MANAGEMENT
- Therapeutic and indication-specific training
- Continuous training and management to ensure excellence with every call
- Dedicated management and lead team assignment